TRAUMA THERAPISTS:

Questioning if it's worth being a therapist anymore?

Navigate burnout and compassion fatigue.


Learn how to strengthen capacity and support resilience—in yourself and in your clients


Decoding Complex Developmental Trauma using EMDR Therapy (Part 1)
15 APA & EMDRIA CEs - Self-Paced Webinar

Decoding Complex Developmental Trauma using EMDR Therapy (Part 2)
TBD CEs - Self-Paced Webinar

Decoding the Model of EMDR Therapy
2 APA & EMDRIA CEs - Live Virtual 8/2/24

The Readiness Course for EMDR Clinicians
6.5 EMDRIA CEs - Self-Paced Webinar


Start Training Now

Instructor: Danielle Hiestand, PsyD, LMFT, CEDS-C
6.5 APA On-Demand CE Credits Available

I highly recommend attending any training that Danielle does. Her warmth will embrace you and leave you feeling cherished.

- LCSW in Carlsbad, CA
EMDRIA Approved Consultant

Dr. Hiestand is an amazing resource for our therapist community and I cannot recommend her enough!

- Psychologist in San Diego, CA
EMDRIA Approved Consultant & Facilitator

Her approach to working with other therapists is one of embodying the compassionate awareness that she advocates for among clinicians.

- Psychologist in San Diego, CA
EMDRIA Approved Consultant & Facilitator

You’re a trauma therapist.
You’re feeling the toll.

You’re exhausted—and no one’s taught you how to sustainably carry this work.

You’re committed to excellent clinical outcomes, but that same drive makes rest feel indulgent.
You prioritize your clients’ needs over your own, even when you’re running on empty.
You struggle to justify time and cost for self-care—unless it’s a CE course.
You’re noticing signs of burnout, compassion fatigue, or emotional numbness—but you don’t know what to do with it.
You’re emotionally invested in your work but lack a structured, research-backed approach to your own sustainability.
These are the challenges even the most dedicated trauma therapists face—because this work asks more of us than we’re taught to give ourselves.

Sustainable trauma care—for both client and clinician—requires a structured, science-informed, and compassionate framework.

Trauma-Informed Focus on Clinician & Client Self-Care


Designed for trauma therapists, this practical and restorative training gives you:

Tools to Recognize the Warning Signs: Learn how to identify burnout, compassion fatigue, and secondary traumatic stress—and how early recognition matters for both you and your clients.

A Plan You’ll Actually Use: Walk away with a realistic, personalized self-care plan that supports you as a clinician and enhances your treatment planning for clients.

Strategies to Reclaim Your Energy: Explore evidence-informed ways to shift from overextension to intentional self-compassion, restorative behavior, and sustainable boundaries.

Built-in Self-Reflection & Experiential Practice: Pause and reconnect throughout the training with guided reflection moments and experiential exercises designed to integrate learning.

Downloadable Resources for Real-Life Application: Receive a Daily Self-Care Checklist and Self-Reflection Worksheet to use at home or in session—so what you learn doesn’t stay in the training.

A Renewed Sense of Meaning in Your Work: Reconnect with the purpose that brought you to this work—and learn how protecting your own wellbeing supports long-term impact.

Understand Burnout, Compassion Fatigue & Secondary Traumatic Stress

—And tend to the client, by tending to the clinician behind the care.

What You’ll Find Inside


A Comprehensive Approach to Trauma-Informed Self-Care—Guided Step-by-Step

Grounded in research and reflection, this training offers insight and support to guide you through the journey of awareness, acceptance, assurance, and action.

Improving Clinical Outcomes through Trauma-Informed Focus on Clinician and Client Self-Care
  • Identify the Cost of Caring: Learn about the impact on the client and the risk factors and effects of secondary traumatic stress, compassion fatigue and burnout among clients and mental health professionals.
  • Build a Trauma-Informed Practice: Gain knowledge on having a trauma informed practice, the benefits of identifying counter-transference early in treatment, and explore the ethical codes and professional boundaries that support self-care.
  • Develop Protective Tools for Clinicians and Clients: Understand the difference between post-traumatic growth and resilience, the benefits of mindfulness and tools for practicing and teaching self-compassion.
  • Begin the Journey Toward Self through Self-Care Planning: Acquire polyvagal theory inspired self-care and self-regulation skills and personal and professional self-care plans.
Course Outline
Part 1
  • CE Topic: The Cost of Caring and the Impact on the Client: Secondary Traumatic Stress, Compassion Fatigue and Burnout Among Clients and Mental Health Professionals

    • Professional Clinical Outcomes
    • Introduce Secondary Traumatic Stress (STS)
    • Trauma Exposure Response
    • Compassion Fatigue (CF)
    • Burnout (BO)
    • Risk Factors for CF, STS, BO for Clients and Mental Health Providers
    • Self-Screening Tools
      1. Professional Quality of Life (ProQOL)
      2. Secondary Traumatic Stress Checklist
      3. Sussex-Oxford Compassion Scales (SOCS)
Part 2
  • CE Topic: Building a Trauma Informed Practice

    • Trauma Informed Treatment
    • Transference and Counter-Transference
    • Cultivating Self-Awareness in Self and Others
    • Ethical Codes
    • Professional Boundaries
Part 3
  • CE Topic: Building Protective Tools for Clinicians and Clients

    • Post-traumatic growth and resilience
    • Professional Benefits of Mindfulness-Based Interventions for Clients and Mental Health Professionals
    • Ying-Yang of Self-Compassion
    • Prevent, Manage and Minimize Client and Therapist Burnout
Part 4
  • CE Topic: The Journey Toward Self: Self-Care Planning

    • Review
    • Polyvagal Theory (PVT): Science of Safety
    • Self-care and self-regulation
    • Personal and Professional Self-Care Plan
    • Implementing Plan: Barriers and Tips
Continuing Education Credits [6.5 CE Credits Available]
Course Description

This self-paced homestudy webinar equips mental health professionals with a comprehensive understanding of key concepts essential to trauma-informed care and self-care practices. Participants will learn to differentiate and apply foundational concepts such as compassion fatigue (CF), secondary traumatic stress (STS), and burnout (BO), as well as trauma-informed management of transference and counter-transference. The training highlights the client benefits and increased therapeutic effectiveness through self-compassion, boundary setting, and self-care plans. Additionally, participants will explore Polyvagal Theory and identify how neuroception influences clinicians and clients’ physical sense of safety or danger and impacts their behavior and emotional response to secondary trauma. By the conclusion of this training, participants will be equipped with a deeper understanding of how to improve clinical outcomes by preventing and mitigating CF, STS, and BO, as well as empower clients with similar strategies for resilience and recovery. The course is focused on adult clients. (Advanced Level)

Learning Objectives

By the end of the training, participants will be able to:

  • Participants will be able to define and differentiate compassion fatigue, secondary traumatic stress, and burnout by identifying their unique symptoms, underlying causes, and effects on professional clinical outcomes.
  • Participants will be able to identify two key benefits to the client of trauma-informed management of transference and counter-transference within the therapeutic relationship.
  • Participants will be able to describe three specific positive clinical outcomes facilitated by the therapist receiving training in trauma-related knowledge and skills.
  • Participants will be able to explain three evidence-based reasons why self-compassion is an effective strategy for preventing compassion fatigue and burnout, thereby increasing more sustainable, effective care for clients.
  • Participants will be able to explain how Polyvagal Theory and neuroception help clinicians and their clients prevent burnout and secondary traumatic stress through identifying the physical sensations that signal cues of safety or danger.
Research Basis

Aasan, O. J., Brataas H. V., & Nordtug B. (2022). Experience of managing countertransference through self-guided imagery in meditation among healthcare professionals. Frontiers in Psychiatry, 13. https://doi.org/10.3389/fpsyt.2022.793784

Bentley, P. G. (2022). Compassion practice as an antidote for compassion fatigue in the era of COVID-19. Journal of Humanist Counseling, 61, 58-73.

Crego, A., Yela, J. R., Riesco-Matías, P., Gómez-Martínez, M. Á., & Vicente-Arruebarrena, A.(2022). The benefits of self-compassion in mental health professionals: A systematic review of empirical research. Psychology Research and Behavior Management, 15, 2599–2620. https://doi.org/10.2147/PRBM.S359382

Duncan, S., & Pond, R. (2024). Effective burnout prevention strategies for counsellors and other therapists: a systematic review and meta-synthesis of qualitative studies. Counselling Psychology Quarterly, 1–30. https://doi.org/10.1080/09515070.2024.2394767

Kumar, S. A., Brand, B. L., & Courtois, C. A. (2022). The need for trauma training: Clinicians’ reactions to training on complex trauma. Psychological Trauma: Theory, Research, Practice, and Policy, 14(8), 1387–1394. https://doi.org/10.1037/tra0000515

Maranzan, K., Kowatch, K., Mascioli, B., McGeown, L., Popowich, A., & Spiroiu, F. (2018).Self-care and the Canadian code of Ethics: Implications for training in professional psychology. Canadian Psychology/Psychologie Canadienne, 59, 361-368. http://10.1037/cap0000153

Piedfort-Marin, O. (2018). Transference and countertransference in EMDR therapy. Journal of EMDR Practice and Research, 12(3). http://10.1891/1933-3196.12.3.158

Porges S. W. (2022). Polyvagal theory: A science of safety. Frontiers in Integrative Neuroscience, 16(871227). http://10.3389/fnint.2022.871227

Torres, P.B., Ignacio, D.A., & Gottlieb, M. (2023). Reducing the cost of caring: Indirect trauma exposure on mental health providers. Journal of EMDR Practice and Research, 17(1). http://dx.doi.org/10.1891/EMDR-2022-0044

Yazici, H. & Özdemi̇r, M. (2022). Predictors of secondary traumatic stress in mental health professionals: Trauma history, self-compassion, emotional intelligence. Journal of Rational-Emotive & Cognitive-Behavior Therapy, 41,162-175. http://10.1007/s10942-022-00458-y

APA Credits

Six and a half (6.5) hours of APA CE credit are available for attendees who are present for the entire program. Precision EMDR Academy is approved by the American Psychological Association to sponsor continuing education for psychologists. Precision EMDR Academy maintains responsibility for this program and its content.

APA credits are accepted by most doctoral and masters-level licensing boards. The California Board of Behavioral Sciences recognizes the American Psychological Association as an approval agency for CE providers: https://www.bbs.ca.gov/licensees/cont_ed.html. You are responsible to verify with your state licensing board regarding qualifying continuing education credits.

EMDRIA Credits

No EMDRIA credits are available for this course

Start Your Training Today:

Where Clinician & Client Self-Care Meet

Improving Clinical Outcomes
through Trauma-Informed Focus on Clinician & Client Self Care
$297
6.5 CE Credits (Optional $50)
Payment Plans Available at Checkout

You can go from "I'm burnt out" ...
to "I'm experiencing joy in this work again.


See How Other Therapists Have Benefited From Learning From Dr. Hiestand's Approach
And How You Can Too

"Her Expertise and Competency Level is Amazing"

Danielle Hiestand is one of the most caring and compassionate therapists that I know.  I am consistently impressed by how she works in the topic of self care throughout peer consultation meetings I have with her as well as checking in with each of us on a personal level.

 I have had the pleasure of attending trainings that Danielle has provided for area therapists in EMDR on various topics, and her expertise and competency level is amazing.  She is always teaching me something new that she's read, researched and tried herself.  This is refreshing to me as I have been a therapist for over 25 years and learning something new is inspiring to me.  I highly recommend attending any training that Danielle does.  Her warmth will embrace you and leave you feeling cherished.
~ LCSW in Carlsbad, CA
EMDRIA Approved Consultant & Facilitator
"Exceptionally Safe Learning Environment"

Danielle possess a tremendously thorough and well-organized approach, as well as wisdom and a keen ability to tailor explanations in an easily digestible way, allowing for deconstruction of complex decision points in EMDR’s reprocessing stage. I am forever grateful to Danielle for her warmth, kindness, and compassion as well as her laser-sharp ability to attune to another’s needs that made for an exceptionally safe learning environment.

For as long as I have known Danielle, she has consistently demonstrated a dual ability to both educate while simultaneously championing for those who are learning from her. Danielle’s advanced clinical acumen and unrelenting desire to continue learning herself has created a deep respect and my highest regard for her as an outstanding ambassador, educator, consultant, and provider.
~ LMFT in San Diego, CA
EMDRIA Approved Consultant & Facilitator
"Embodying the Compassionate Awareness that She Advocates"


Dr. Danielle Hiestand is an incredibly compassionate, warm and welcoming clinician and teacher. Her approach to working with other therapists is one of embodying the compassionate awareness that she advocates for among clinicians.

She is highly skilled, with a strong attention to detail that comes through in her teaching style. Dr. Hiestand is an amazing resource for our therapist community and I cannot recommend her enough!



~ PhD in Encinitas, CA
EMDRIA Approved Consultant & Facilitator

MEET YOUR TRAINER

Danielle Hiestand

PsyD, LMFT, CEDS-C

CA License LMFT 48529
I’m Danielle Hiestand, PsyD, LMFT and EMDRIA Certified Therapist and Consultant (pronouns: she/her). I have treated clients with a trauma history since 2007. I have taught undergraduate, graduate and continuing education courses since 2010.

In the past four years I have seen an increase of therapists in my practice who are struggling with emotional burnout, compassion fatigue and secondary traumatic stress.

I aspired to combine my knowledge and experience working in the trauma field with years of teaching by creating a webinar for mental health clinicians on self-care. A webinar where a clinician could learn both vital personal and professional skills and strategies while also pausing for thoughtful self-reflection. And lastly a webinar that has tools to share with clients and improve the lives of others. And here it is!

“With a gifted ability to educate, Danielle’s expertise made the process of advancing my knowledge, skill and efficacy beyond expectations. Danielle possesses a tremendously thorough and well-organized approach, as well as wisdom and a keen ability to tailor explanations in an easily digestible way.” -LCSW, San Diego, CA, - EMDRIA Approved Consultant

Why choose Precision EMDR™ for Advanced EMDR Training?

Boutique Training Agency

Precision EMDR Academy is a boutique training agency dedicated to excellence in preparing clinicians to provide precision EMDR therapy, using strategic case conceptualization and skillful, safe, effective technique.

Expert Guidance

Susie Morgan, LMFT, BCETS, Approved Consultant & Trainer, has utlized her 20 years as an EMDR therapist, specializing in Complex PTSD and Attachment Trauma, to develop trainings that address key areas where EMDR therapists struggle in treating complexity.

Curated Strategies

Part 1 & 2 synthesize interventions developed by the first generation of EMDR therapists trained directly by Francine Shapiro, integrating their insights into a strategic methodology to potentiate effectiveness in a wide range of cases.

Important Details About the Training


Let's Make Sure You Have All the Clarity You Need

Frequently Asked Questions
Payment Plan & Special Discount Options
Payment Plan Options

4 Monthly Installments may be available to you through Afterpay. Additional payment plan options may be available through Klarna.

Afterpay:
The option of installment payments is available through Afterpay at checkout for qualifying applicants. Full or partial refunds for Afterpay transactions are available up to 120 days after the original payment, minus the fees from the original charge. If Afterpay is used for training registration, refunds will not be provided separately or additionally by Precision EMDR Academy. Not all customers are guaranteed approval for Afterpay, as approval depends on various factors considered during Afterpay’s assessment. Afterpay may perform a soft credit check for using the monthly installment option. Decisions regarding qualification are made soley by Afterpay, and Precision EMDR Academy has no influence or responsibility in approval to use Afterpay.

Klarna:
Klarna is a Buy Now Pay Later payment method that allows you to choose from various payment plans. To pay with Klarna, you will be redirected during checkout to Klarna’s site, where you either sign up or log in to authorize the payment by agreeing to the terms of a payment plan. Full or partial refunds for Klarna transactions are available up to 180 days after the original payment. There are no fees to refund a charge however, the fees from the original charge will not be returned. If applicable, anything related to interest will be handled directly by Klarna. Decisions regarding qualifications are made soley by Klarna, and Precision EMDR Academy has no influence or responsibility in approval to use Klarna.

Discount Available for Special Circumstances

10% Off is available for the following: Enter discount code SPECIALCIRCUMSTANCES at checkout and specify qualification.

  • Clinicians working primarily with Minoritized Populations (comprising approximately 75% of caseload).
  • Clinicians working directly within the Military or are, themselves, Military Service Members (Former or Active-Duty), First Responders, or their spouses.
  • Clinicians working within a Non-Profit Organization.

Note: We're sorry, only one discount code can be used per order.

Qualifications for Attending
Licensed Mental Health Professionals

A copy of the participant's qualifying license must be submitted to the Training Portal under Participant Agreement: Required Registration Documentation after signup. Registration is not complete until a copy of a current professional license has been received.

  • Qualifying medical doctors must be licensed to practice in their state or province.
  • Qualifying advanced practice registered nurses must have a Master of Science in Nursing (or higher) with a specialization in psychiatric mental health nursing and must be licensed to practice through their state board or province.
  • Qualifying Mental Health Clinicians must have a master’s degree or above in the mental health field (Counseling, Marriage Family Therapy, Psychology, Psychiatry, Social Work) or related mental health discipline and be licensed to practice through their state board or province.
  • Individuals who only hold a chemical dependency or substance abuse license are not eligible as these licenses generally do not allow for a mental health scope of practice.    
Pre-Licensed Mental Health Professionals

A copy of the participant's qualifying license must be submitted to the Training Portal under Participant Agreement: Required Registration Documentation after signup. Registration is not complete until a copy of a current professional license has been received.

  • These are clinicians who are actively pursuing a mental health license through their state board (or province) while working under a licensed supervisor. Some of these license types include associate, intern, limited, provisional, temporary and pre-license.
  • Qualifying pre-licensed mental health clinicians must have a master's degree in the mental health field (Counseling, Marriage Family Therapy, Psychology, Psychiatry, Social Work) or related mental health discipline and must be actively pursuing a full license through their state board (or province) while working under a licensed supervisor.
  • Individuals who only hold a chemical dependency or substance abuse license are not eligible as these licenses generally do not allow for a mental health scope of practice.    
Graduate Students

A copy of a qualifying graduate transcript must be submitted to the Training Portal under Participant Agreement: Required Registration Documentation after signup. Registration is not complete until a copy of a qualifying Graduate Transcript has been received.

  • Qualifying graduate students must be enrolled in a master’s or doctoral program in the mental health field (Counseling, Marriage Family Therapy, Psychology, Psychiatry, Psychiatric Nursing, Social Work) or related mental health discipline. Students must have completed their core graduate academic coursework and must be in the practicum/internship portion of their graduate program. First year graduate students are not eligible. Graduate students must be on a licensing track and working under the supervision of a fully licensed mental health clinician.
  • Graduate students who would like to take this course must submit a Graduate Transcript in order to verify their eligibility.
EMDR Training Level

Prior EMDR Training is not required for this course

Attendance & Refund Policy

Full attendance of the training is required to receive Continuing Education Credit. Participants are required to pass a post-test to evaluate learning of the program material. The post-test includes 6-8 multiple choice questions per hour/CE credit. A minimum of 75% correct answers, within 3 attempts, is required to pass. At the end of the post-test, participants are required to attest to having attended the training in full and that they are the person who completed the post-test, as well as to identify words embedded throughout the program.  Log in data on the course site is used to verify completion of all program modules.  

As all course materials become immediately available once registration is complete, refunds for the course will generally not be issued.  If you have a grievance and/or believe your concern should be considered as an exception to this refund policy, please follow the below instructions for submitting a grievance.

Precision EMDR Academy reserves the right to refuse anyone participation in a training program whether due to qualification, reputation, behavior, or any other reason at Precision EMDR Academy's prerogative. Precision EMDR Academy also reserves the right to expel a participant from a training at such point that Precision EMDR Academy determines that continued participation would not be in the best interest of that participant, other participants, Precision EMDR Academy, and/or the public. Should Precision EMDR Academy learn that a registered participant in a training program is not in fact qualified to participate, their participation will be refused and/or discontinued. Fees may apply as per the Cancellations policy.

Equal Opportunity

Precision EMDR Academy acknowledges the traumatic impact and other harms of violence and discrimination. We oppose oppression in all forms, and aspire to promote access for all, without discriminatory behavior or bias. Precision EMDR Academy values creating a safe, supportive, inclusive environment for training regardless of an individual's sexual orientation, gender identity, race, ethnicity, culture, or religion. Please bring any concerns regarding training experiences contrary to these values to the attention of Susanne Morgan, Director of Training, at susie@precisionemdr.com, or Venessa De La Cruz, Director of Community Connection, at venessa@hopeunscriptedtherapy.com

Requests Regarding Access and Accommodations

All trainings by Precision EMDR Academy are held in facilities in accordance with the Americans with Disabilities Act. If special accommodations for in-person or virtual trainings are required for any reason (including accessibility, necessary dietary restrictions, and space for nursing infants), please notify us 30 days in advance at admin@precisionemdr.com. It is important to us that we are able to team with you in making adequate preparations to meet your needs.

Conflicts of Interest

There is no commercial support for this program.  Susanne Morgan is the owner of Precision EMDR Academy. Executive members of the Professional Credentialing Committee receive compensation for their role in development and quality assurance of training content. There are no known conflicts of interest.

Precision EMDR Academy is committed to the identification and resolution of potential conflicts of interest in the planning, promotion, delivery, and evaluation of continuing education. Consistent with concepts outlined in the APA Ethical Principles of Psychologists and Code of Conduct, potential conflicts of interest occur when an individual assumes a professional role in the planning, promotion, delivery, or evaluation of continuing education where personal, professional, legal, financial, or other interests could reasonably be expected to impair their objectivity, competence, or effectiveness.

Susanne Morgan, Director of Training, is responsible to identify, declare, and resolve any potential conflict of interest Precision EMDR Academy may have in offering any specific program of continuing education. In the event of a potential conflict of interest, the Director of Training will assume responsibility to resolve the potential conflict. Precision EMDR Academy requires that professionals participating in the planning of continuing education identify any potential conflict of interest they may have in the review, selection, development, delivery, or evaluation of that program and disclose the conflict or recuse themselves from any decision-making concerning that program. In the event of a potential conflict of interest, The Director of Training  will ensure that the individual recuses themselves from the planning process.
There is no commercial support for this program.  Susanne Morgan is the owner of Precision EMDR Academy. Executive members of the Professional Credentialing Committee receive compensation for their role in development and quality assurance of training content. There are no known conflicts of interest.

Precision EMDR Academy is committed to the identification and resolution of potential conflicts of interest in the planning, promotion, delivery, and evaluation of continuing education. Consistent with concepts outlined in the APA Ethical Principles of Psychologists and Code of Conduct, potential conflicts of interest occur when an individual assumes a professional role in the planning, promotion, delivery, or evaluation of continuing education where personal, professional, legal, financial, or other interests could reasonably be expected to impair their objectivity, competence, or effectiveness.

Susanne Morgan, Director of Training, is responsible to identify, declare, and resolve any potential conflict of interest Precision EMDR Academy may have in offering any specific program of continuing education. In the event of a potential conflict of interest, the Director of Training will assume responsibility to resolve the potential conflict. Precision EMDR Academy requires that professionals participating in the planning of continuing education identify any potential conflict of interest they may have in the review, selection, development, delivery, or evaluation of that program and disclose the conflict or recuse themselves from any decision-making concerning that program. In the event of a potential conflict of interest, The Director of Training  will ensure that the individual recuses themselves from the planning process.

Grievance Policy

It is Precision EMDR Academy’s policy to treat all participants and potential participants with fairness and professionalism, and to strive for excellence in the services we provide. Precision EMDR Academy is fully committed to conducting all activities in strict compliance with the American Psychological Association's Ethical Principles of Psychologists. Precision EMDR Academy will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of Susanne Morgan, LMFT, Director of Training, in consultation with Colette Lord, PhD, Director of Professional Credentialing;  Danielle Hiestand, PsyD, LMFT, Assistant Director of Professional Credentialing; and Venessa De La Cruz, LCSW, Director of Community Connection.

While Precision EMDR Academy goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be an occasional issue which requires intervention and/or action by staff. This procedural description serves as a guideline for handling such grievances.

A grievance is defined as any occurrence, situation, or condition that a participant thinks is improper, unfair, unjust, or inequitable. This policy provides participants with the opportunity to express a concern or complaint related to the quality of services. If you feel you have been treated unfairly, unprofessionally, or feel that your rights have been breached, please follow the procedures outlined below. Precision EMDR Academy will not retaliate against anyone for filing a grievance. Resolutions are case specific and may include an attempt to move the participant to another training or consultation cohort, provide a credit for a subsequent training, or provide a partial or full refund of the training fee.

If you have a grievance, the concern may be discussed with a Precision EMDR Academy staff member or the Director of Training. If you are not satisfied, you may proceed to the next step of this grievance procedure by filing a written grievance. You may also file a written grievance without any preliminary discussion if you believe that such discussion would not be appropriate to the situation. Written grievances should be sent to the Director of Training at susie@precisionemdracademy.com. The Director of Training will initiate an investigation and provide an acknowledgment to you within two business days. If you do not receive acknowledgement within two business days, please contact the Director of Training by email or phone at 760-452-2776 to confirm your written grievance has been received. The Director of Training, Assistant Director of Training, Director of Professional Credentialing, Assistant Director of Professional Credentialing, and Director of Community Connection will conduct a review of the matter and make recommendations for its resolution.

If your grievance regards the Director of Training, the written grievance should be submitted to the Director of Community Connection at venessa@hopeunscriptedtherapy.com. If you do not receive acknowledgement within two business days, please contact the Director of Community Connection by email or phone at 480-526-4532 to confirm your written grievance has been received. The Director of Training will be made aware of the grievance. However, to ameliorate any conflict of interest, the review of the matter will be conducted by the Director of Professional Credentialing, Assistant Director of Professional Credentialing, and Director of Community Connection who will make recommendations for its resolution.

Precision EMDR Academy will report the outcome of the grievance investigation to you within 21 business days after the grievance is received. If the grievance investigation cannot be concluded within 21 days, you will be notified and given a new date of up to 45 days, at which time a resolution or determination will be made. If for any reason you are unsatisfied with the results, you may contact the Director of Training (or the Director of Community Connection if the grievance regards the Director of Training) to further discuss the matter. The Director of Training, Director of Professional Credentialing, Assistant Director of Professional Credentialing, and Director of Community Connection will conduct a review of the matter and will respond to you in writing within 21 business days, and this decision and recommendation will be final.

Technical Logistics

Steps to Complete Registration & Access Course Materials

  • Complete the information required for checkout and click the green "Complete My Purchase" button at the bottom of the page.
  • You will see a menu of one or more courses available to you. Double click on the option with the title of this course. This will be your only option if you have never taken courses from Precision EMDR Academy before. If you have previously taken courses from Precision EMDR Academy, be sure to select the correct course.
  • Click the green "Start Course" button. This will open the Participant Agreement.
  • Complete the Participant Agreement, and upload the required documentation to the Required Registration Documentation section.
  • Completion of the Participant Agreement and Required Registration Documentation sections will unlock access to the course materials.
  • To navigate to various sections of the course materials in the current Module, use the menu on the right side of the screen to view sections of the current Module.
  • To navigate to various sections of the course materials in other Modules, click "Modules" in the navigational breadcrumbs in the upper section of the page to access a table of contents and click on whichever Module you wish to open.
  • You can log back into the Training Portal at any time at: https://www.precisionemdrtraining.com/login.
  • Contact us at admin@precisionemdr.com if you need your password resent to you.


Step into a Place of Self-Awareness, Self-Compassion and Self-Care


Self-care is not separate from the work.
This course helps you reconnect with your own well-being, so you can keep doing the work that matters most.

(On-demand access. No expiration. Learn at your own pace.)